ESSENTIALS FOR ZULA

ESSENTIALS FOR ZULA

Verified brand
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38 followers - In the brand list of
What others think
(1) - 0% positive
(0)
🔍 Transparency
🌍 Values and trust
📦 Packaging
⌛ Durability
🤞 Commitment
mara
1 reviews
Products are nice, package is environmentally friendly. But their customer service is the worst I have ever had in my life as an online shopper. Bought a wrong size, tried to communicate with them and do things right in order to get a refund (as they instruct in their website for getting a refund) sent them so many emails, tried to reach them by social media the good way, and they NEVER took care of my messages. In the end, I showcased their bad service on their social media, they deleted my complaints from their Instagram account. This tells a lot about a company that sells itself as a brand connected to their customers, but is by far the opposite. All a big lie. Terrible shop. My worst online shopping fail.

What the brand can prove
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They package orders in our re-usable drawstring bags and Japanese rice paper and place it in a FSC certified recyclable paper envelope

Essentials for Zula garments are made in their own small, family-run factory in Thailand. They recognise the importance of keeping a close eye on the integrity of our supply chain - that's why they proudly make their garments in their own family-factory and in accordance to internationally recognised standards of International Labour Organisation (ILO) through the UN. This allows them to be 100% honest and take 100% responsibility for the welfare of our seamstresses. For their COSY socks, they work with a neighbouring factory in Bangkok, Thailand. The employees work 48 hours a week. The factory complies to International Labour Organisation (ILO) standards. This is guaranteed by SMETA ethical trade audits

For all their collection, they are detached from the seasons of the fashion industry, they introduce small capsule collections every few months and stock a group of core garments. Everything is produced in limited quantities to create as little waste as possible

At Essentials for Zula they are a team of two, working together to bring a slow fashion project to life

RWS standards strictly prohibit Mulesing

Essentials for Zula stocks a group of core garments and introduce small capsules every few months. Produced in small and limited quantities

At the core of Essentials for Zula, they aim to design timeless silhouettes made of high-quality fabrics so that they are charming, affordable and made to last

Swimwear, underwear and stretch basics brand founded by a father-daughter duo lovingly creating beautiful & sustainable clothing. Between Austria and Thailand. Detached from the seasons of the fashion industry, they introduce capsules every few months and stock a group of core garments in small quantities. Making items truly timeless and unique

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Swimwear, underwear and stretch basics brand founded by a father-daughter duo lovingly creating beautiful & sustainable clothing. Between Austria and Thailand.

Detached from the seasons of the fashion industry, they introduce capsules every few months and stock a group of core garments in small quantities. Making items truly timeless and unique